SimplyGuard
What is SimplyGuard?
Life happens. Phones get dropped. Laptops may experience the occasional glass of water (or early morning coffee) mishap. For these events and more there’s SimplyGuard. Your comprehensive insurance policy for your new, or new-to-you device, SimplyGuard covers accidents, including drops or liquid damage as well as mechanical or electrical failure.
What are the benefits
of SimplyGuard?
SimplyGuard Extended Warranty gives you the peace of mind you need, knowing that you can get back to normal quickly.
Choose between SimplyGuard, with a Guaranteed Service Fee for repairs and SimplyGuard Plus, which features no deductible costs when you need it.
Coverage you can count on including:
- Protection from mechanical or electrical failures
- Unexpected event protection (e.g. drops or liquid damage)
- A no lemon guarantee
- Coverage world-wide
| Device | AppleCare+ | SimplyGuard* | SimplyGuard+ | Out of Warranty |
|---|---|---|---|---|
| Mac |
$129 $379 |
$129.99 $379.99 |
No Charge |
$500+ $600+ |
| iPad |
$49 $39 |
$49 |
No Charge |
$400+ $89+ |
| iPhone |
$39 $129 |
$129.99 |
No Charge |
$249+ $379+ |
| Apple Watch | $89 |
$109.99 |
No Charge |
$209+ Whole unit replacement |
| Headphones | $39 |
$39.99 |
N/A |
$95+ each Whole unit replacement |
| HomePod | $49 |
$39.99 |
N/A |
$300+ Whole unit replacement |
How to get SimplyGuard?
When you purchase an eligible device from Simply Computing we’ll offer SimplyGuard as a recommended add-on to help protect your investment. Didn’t buy your tech at Simply? Reach out now to see if our award-winning protection is the right fit for your device.
Are you already covered by SimplyGuard?
Check your warranty status.
SimplyGuard FAQs
What is an Extended Warranty? What are its benefits?
A standard manufacturer's warranty may offer a limited one-year coverage from manufacturer defects.
An Extended Warranty can provide additional coverage for your device, extending protection beyond the standard warranty. Both SimplyGuard and AppleCare+ offer repair for accidental damages not covered by the standard manufacturer's warranty for a minimal incident fee.
When to buy?
We recommend that the extended warranty be purchased along with the device. However, it can be purchased within 60 days in-store only upon successful completion of a complimentary diagnostic test and visual inspection for pre-existing damages. Purchasing the extended warranty at a later date does not provide longer coverage; the coverage always starts on the device’s purchase date.
What are the differences?
We realize everybody has different needs and may require various things out of their
extended warranty, which is why Simply Computing offers two extended warranty programs. We’ve got you covered no matter the situation!
| Coverage | AppleCare+ | SimplyGuard & SimplyGuard+ |
|---|---|---|
| Unexpected Event Protection | All Devices | All Devices Up to two instances** |
| International Support | ✓ | ✓ |
| Telephone Support | ✓ | × |
| Includes Apple & Third-Party Monitor | Apple Only | ✓ |
| Apple-certified Service & Support Coverage | 3-years for Mac 2-years for all other devices |
Up to 5-years for most devices |
| No Lemon Guarantee* | × | ✓ |
**SimplyGuard + has no GSF charge, bring in your device and we will fix it without any deductibles.
What is SimplyGuard's 'No Lemon Guarantee'?
Our ‘No Lemon Guarantee’ provides you with peace of mind ensuring replacement if your device needs multiple repairs for the same issue during the initial period. For example, if the device has three previous repairs to a major component (eg. logic board) and requires a fourth covered repair, the warranty provider can choose to provide a replacement device that is equal or better or issue a credit for the then-current replacement value. If the device was purchased new within 90 days of the fourth service claim, a new device that is equal or better may be provided as a replacement.
How do I submit a SimplyGuard claim?
You can bring the defective device into any one of our Simply Computing store locations for diagnosis and repair. If you are not near one of our stores, you can reach out to us with your issue, and we can provide you with other options to fix it.
